SBL Knowledge Services Pvt Ltd uses website and enquiry information to respond to business requests, operate the website, protect our systems and improve our communications.
Information we collect
When you submit a form, we may collect your name, organisation, role, phone number if supplied, message content and any project details you choose to share. We may also process technical information such as IP address, browser type, device information, pages visited, timestamps and referral source for site reliability, analytics and security.
How we use information
- Respond to enquiries and requests submitted through the website.
- Assess whether SBL services, products or partnerships may be relevant to the request.
- Operate, secure, debug and improve the website and related business systems.
- Maintain business records, comply with legal duties and protect legitimate interests.
Sharing and retention
We do not sell personal information. We may share information with trusted service providers who help us operate the website, manage enquiries, host systems, analyse site performance or protect the service, subject to appropriate confidentiality and security controls. We keep enquiry and website records only for as long as needed for business, legal, security and operational purposes.
Your choices
You can ask us to review, correct or delete personal information associated with a website enquiry, subject to applicable legal and operational requirements. Use the contact form and include enough context for us to identify the relevant request.