SBL is an ISMS and QMS certified company. Accreditations mentioned below demonstrate our commitment to the highest standards of operation.
With objective certification bodies providing assessments and independent confirmation that companies meet the requirements of ISO 9001, this world-renowned quality standards is one of the most widely used and recognised management tools in business today. With a quality management system accredited at ISO 9001, we are committed to satisfy our customers consistently, by continual process improvement and technological innovation and to ensure optimal return of investments to our customers . Our quality assured processes define comprehensive, consistent guidelines for identifying customer requirements, needs and expectations and designing and supporting solutions based on best practice process control, development environments, internal and external communications, measurement and tracking, training and familiarization and compliance with prevailing legal and regulatory requirements.
ISO 27001:2013 (Information Security Management System)
An Information Security Management System (ISMS) is a systematic approach to managing confidential or sensitive corporate information so that it remains secure and retains data integrity. This approach encompasses people, processes and IT systems. By adopting this globally accepted control framework ISO 27001:2013 to underpin our approach to client projects, we deliver effective analysis of the key project risk areas, identify and document the controls needed and monitor and measure compliance. The benefit for our clients is that we can be proactive in managing and mitigating any risks from information systems and can ensure that professional standards are deployed across our design, development and testing processes, including detailed Business Continuity plans.
Six Sigma Practices
In today's service-oriented industries, a key factor in increasing customer satisfaction is minimising variations in service quality. The Six Sigma business management methodology is used across many industries to improve the quality of process outputs by eliminating the causes of defects and reducing variability in manufacturing and business processes. While our ISO 9001, 17024 and 27001 accreditations demonstrate our corporate commitment to quality, an additional benefit for SBL clients is that we adopt Six Sigma methods in our project delivery to maximise uniform process output.